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Managed Services (MSP)

“Continuous reliability and optimization for your AWS workloads managed by Innision’s MSP team.”

Innision’s Managed Services (MSP) deliver 24/7 operational management across cloud and hybrid environments. Our MSP team oversees the full technology stack, to ensure reliability, performance, and security. We provide proactive monitoring, patching, backups, and incident response under defined SLAs, maintaining visibility and governance across all systems. The MSP practice acts as the operational backbone of our clients’ IT environments, freeing internal teams to focus on strategic priorities.

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Products

-Monitoring & Incident Response (NinjaOne, AWS)
-Patch Management & Backups
-Endpoint & Network Management (Okta, Meraki, Palo Alto)
-SLA Reporting & Compliance Audits
-Cost & Performance Continuous Review

Key Capabilities

24/7 infrastructure and application monitoring

Patch management, backup, and disaster recovery

Multi-vendor device management (cloud, network, endpoint, security)

Incident response, escalation handling, and root-cause analysis

Continuous performance tuning and SLA reporting

Governance, compliance tracking, and cost visibility

Business Value

Delivers continuous reliability and peace of mind across complex, multi-vendor environments. Reduces operational overhead, minimizes downtime, and ensures consistent performance through proactive, SLA-driven management.

Best Fit For

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Organizations relying on mixed technologies (AWS, Microsoft, network, and security platforms) that require continuous monitoring and management; enterprises seeking a trusted operational partner to maintain uptime, patching, and compliance at scale.